Xiongbo Technology has a professional technical team providing comprehensive support from solution design to system integration.
API Integration
Complete RESTful API documentation for fast third-party system integration
Platform Deployment
Private deployment, cloud server deployment and more, meeting different security requirements
Custom Protocol Development
Supports TCP/UDP/MQTT and other protocols; private protocols can be customized on demand
FAQ
Do you support API integration?
Yes, we provide a complete set of RESTful API interfaces, supporting real-time location queries, historical trajectory retrieval, device management, alarm push and other functions. We also provide detailed API documentation and sample code to facilitate rapid integration by development teams.
What communication networks do your devices support?
Our 4G devices support LTE Cat.1 networks and are also compatible with 2G GSM networks, ensuring normal operation even in areas with poor network coverage. Some high-end models also support 5G networks.
What is the positioning accuracy?
In open areas, GPS positioning accuracy can reach 5-10 meters; in urban environments, affected by building obstruction, the accuracy is generally 10-20 meters. Our devices support GPS+BeiDou+GLONASS triple-mode positioning, maintaining good positioning performance even in urban canyon environments.
What should I do if the device cannot locate after installation?
Please check the following: 1. Whether the device SIM card is activated and data service is enabled; 2. Whether the device is installed in a location with good signal, avoiding metal obstruction; 3. Check whether the device power connection is normal. If the problem persists, please contact our technical support team.
